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WhatsApp-Delivered Education: Performance and Satisfaction of Nursing Students

J Nurs Educ. 2025 Mar;64(3):170-176. doi: 10.3928/01484834-20241120-04. Epub 2025 Mar 1.

ABSTRACT

BACKGROUND: The drastic evolution in digital technologies has significantly transformed educational and learning processes, necessitating faculty members to incorporate these advancements into their teaching strategies. A research gap exists in investigating the use and acceptance of these technologies in nursing education. Thus, this research aims to assess how education delivered through WhatsApp (Meta) impacts undergraduate nursing students’ performance level and satisfaction.

METHOD: This interventional pretest-posttest study involved a sample of 65 undergraduate nursing students, who were categorized into intervention and control groups. The intervention group received weekly WhatsApp education.

RESULTS: The analysis showed no significant statistical difference in the course final grade between the intervention and control groups. However, there was a significant improvement in the student satisfaction scores following the educational intervention.

CONCLUSION: WhatsApp-delivered education can improve nursing education by fostering positive student perceptions and promoting engagement. This study offers valuable insights for educators and institutions aiming to optimize nursing education. [J Nurs Educ. 2025;64(3):170-176.].

PMID:40048605 | DOI:10.3928/01484834-20241120-04

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