Alzheimers Dement. 2021 Dec;17 Suppl 8:e057784. doi: 10.1002/alz.057784.
ABSTRACT
OBJECTIVE: The study aims to investigate the difficulties in communicating and application of communication skills of nurses wearing Personal Protective Equipment (PPE) when interacting with persons with cognitive impairment.
METHOD: A web-based questionnaire survey was conducted among 500 registered nurses of the digital researching company in Japan in March 2021. Participants were asked to rate their difficulty in communicating with persons with cognitive impairment while under the use of PPE using a 4-point Likert scale. Further, they answered the Communication Skill Index (CSI) to evaluate the application of communication skills when interacting with a person with cognitive impairment. The CSI consists of 23 items, each ranging from 1 to 4. A high CSI score suggests frequent application of communication skills. The relationship between these factors were analyzed statistically using the Student’s t-test and Spearman’s correlation coefficient test.
RESULTS: The study participants’ mean age, proportion of women, and mean length of working experience were 40.0±9.9, 83.2%, and 14.8±9.7 respectively. All participants used facemasks, 31.2% of them used safety glasses, and 13.2% of them used medical gowns while caring for persons with cognitive impairment. The mean score of the communication difficulty was 2.6±0.8, and 55.6% of the participants found it difficult to communicate with persons with cognitive impairment while under the use of PPE. Further, participants using safety glasses and medical gowns had significantly higher communication difficulty than those who only wore facemask (p<0.05). The mean score of total CSI was 72.7±11.3, and the mean score of each item ranged from 2.6 to 3.6. “Use other words to reflect what the person with cognitive impairment has said” was the lowest, while “speak slowly” was the highest. A significant correlation was found between communication difficulty and total CSI score, and a score of 6 on CSI items, such as “use a gesture” and “ask only one question at once” (P<0.05).
CONCLUSION: Majority of the nurses wearing PPE find it difficult to communicate with persons with cognitive impairment. Thus, they must consciously apply their communication skills.
PMID:34971211 | DOI:10.1002/alz.057784