Urol Pract. 2023 Nov 1:101097UPJ0000000000000490. doi: 10.1097/UPJ.0000000000000490. Online ahead of print.
ABSTRACT
INTRODUCTION: ChatGPT is an artificial intelligence (AI) platform available to patients seeking medical advice. Traditionally, urology patients consulted official provider-created materials, particularly the Urology Care Foundation (UCF). Today, men increasingly go online due to the rising costs of healthcare and the stigma surrounding sexual health. Online health information is largely inaccessible to laypersons as it exceeds the recommended American sixth-eighth grade reading level. We conducted a comparative assessment of patient education materials generated by ChatGPT versus UCF regarding men’s health conditions.
METHODS: All 6 UCF men’s health resources were identified. ChatGPT responses were generated using patient questions obtained from UCF. Adjusted ChatGPT (ChatGPT-a) responses were generated by prompting “Explain it to me like I am in sixth grade.” Textual analysis was performed using sentence, word, syllable, and complex word count. Six validated formulae were used for readability analysis. Two physicians independently scored responses for accuracy, comprehensiveness, and understandability. Statistical analysis involved Wilcoxon matched-pairs test.
RESULTS: ChatGPT responses were longer and more complex. Both UCF and ChatGPT failed official readability standards, although ChatGPT performed significantly worse across all 6 topics (all P < .001). Conversely, ChatGPT-a readability typically surpassed UCF, even meeting the recommended level for 2 topics. Qualitatively, UCF and ChatGPT had comparable accuracy, although ChatGPT had better comprehensiveness and worse understandability.
CONCLUSION: When comparing readability, ChatGPT-generated education is less accessible than provider-written content, although neither meets the recommended level. Our analysis indicates that specific AI prompts can simplify educational materials to meet national standards and accommodate individual literacy.
PMID:37914380 | DOI:10.1097/UPJ.0000000000000490
