Work. 2026 May 14:10519815261450932. doi: 10.1177/10519815261450932. Online ahead of print.
ABSTRACT
BackgroundMedication vending machines (MVMs) have emerged as a convenient and technology-driven solution for improving access to over-the-counter medications on university campuses.ObjectiveThis study investigates the cultural determinants of MVM acceptance among university students in South Korea and the United Arab Emirates (UAE), providing cross-cultural insights into their attitudes and functional preferences.MethodsA cross-sectional survey was conducted with 48 participants (24 from each country). The questionnaire measured demographic characteristics, familiarity with vending machines, acceptance of MVMs, and the perceived importance of various MVM features.ResultsThe results indicate that both Korean and UAE students expressed positive attitudes toward the installation of MVMs (Mean on a 5-point Likert scale = 3.88 and 4.17, respectively), and the between-group difference was not statistically significant (F = 1.306, p = 0.259). However, cross-cultural differences emerged in functional preferences: UAE students prioritized ease of use (χ2 = 5.42, p = 0.020), while Korean students valued convenient location, diverse medication availability, and secure identification features.ConclusionsThese findings underscore the importance of culturally sensitive deployment strategies for autonomous healthcare technologies. This study contributes to the growing literature on technology acceptance in healthcare by highlighting how cultural and behavioral factors shape the adoption of MVMs. Practical recommendations for universities and policymakers include emphasizing usability in UAE campuses and strategic placement, diversity, and security features in Korean campuses to maximize acceptance.
PMID:42132008 | DOI:10.1177/10519815261450932
