Prosthet Orthot Int. 2026 Aug 4. doi: 10.1097/PXR.0000000000000570. Online ahead of print.
ABSTRACT
BACKGROUND: Telehealth was more widely utilized in various medical field over the world since the COVID-19 pandemic. It could be an option to meet the growing health service demand. Objectives: This study aims to identify patient’s expectation and satisfaction in Telehealth as an alternative follow-up format.
STUDY DESIGN: Fifty patients presenting Hospital Department of Prosthetics and Orthotics were recruited to complete a questionnaire. Methods: The questionnaire evaluated subject’s expectation and satisfaction towards Telehealth in 5-point scale with result analysed with Fisher Exact test.
RESULTS: Statistical analysis revealed that: (1) shorter travel time and waiting time greatly encouraged subject to attend Telehealth; (2) body part exposure to camera, risk of diagnosis error, network and technological issue; (3) No significant satisfaction difference between Telehealth and traditional face-to-face follow-up subjects.
CONCLUSIONS: This is the first study in Hong Kong to evaluate patient’s feedback to Telehealth service in orthotic treatment. The findings could speed up the implementation of Telehealth into P&O treatment and improve the overall service quality.
PMID:42551026 | DOI:10.1097/PXR.0000000000000570
